Privacy Policy

Effective Date: 02/15/2026
Last Updated: 2/18/2026

At One Story Design Co., we believe trust is the foundation of every meaningful relationship — in design and in business. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us when visiting our website, engaging our services, or communicating with our studio.

By using this website, you agree to the terms outlined below.

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Our Commitment to Privacy

We are committed to protecting your personal information and handling it with discretion, integrity, and care. We collect only what is necessary to serve you thoughtfully and to maintain the quality of our services.

We do not sell, rent, or trade your personal information.

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Information We Collect

Information You Voluntarily Provide

When you engage with us — whether through an inquiry, consultation booking, newsletter subscription, or purchase — we may collect:

• Full name

• Email address

• Phone number

• Mailing or project address

• Project details or design preferences

• Billing and payment information (when applicable)

This information is provided directly by you.

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Information Collected Automatically

Like most websites, we may collect certain technical data to improve functionality and performance, including:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referral sources

This information is used solely to enhance user experience and optimize our website.

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How We Use Your Information

Your information allows us to:

• Respond to inquiries and provide design services

• Process payments and fulfill purchases

• Communicate regarding projects or consultations

• Share curated updates, studio news, or design insights (you may opt out at any time)

• Improve our website, services, and client experience

• Maintain internal business records and comply with legal requirements

We use your information intentionally and only in ways aligned with your engagement with our studio.

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Sharing of Information

We may share limited information with trusted third parties strictly for operational purposes, including:

• Payment processors

• Website hosting providers

• Email communication platforms

• Professional advisors (legal, financial, accounting)

• Vendors or contractors directly related to your project, when necessary

All third parties are expected to uphold confidentiality and protect your data.

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Cookies & Tracking

Our website may use cookies or similar technologies to enhance browsing experience and gather performance analytics.

You may adjust your browser settings to decline cookies; however, certain features of the website may not function properly without them.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

While no digital system can guarantee absolute security, we take commercially reasonable measures to ensure your data remains protected.

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Your Rights

You may request to:

• Access the personal information we hold about you

• Correct or update your information

• Request deletion of your information (subject to legal obligations)

• Opt out of marketing communications

To make such a request, please contact us directly using the information below.

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Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those third parties.

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Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 years of age.

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Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated revision date.

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Contact

For questions regarding this Privacy Policy or how your information is handled, please contact:

One Story Design Co.
elle@onestorydesign.co
813-816-1120
onestorydesign.co